Privacy Policy

At Puzzlefolk, we recognize the importance of your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website or engage with our services.

We collect various types of information to enhance your experience and improve our offerings. This includes personal data such as your name, email address, shipping address, and payment information, which you provide when making a purchase or creating an account. Additionally, we may collect non-personal data such as browser type, IP address, and usage patterns through cookies and similar technologies. According to industry standards, approximately 79% of websites utilize cookies to enhance user experience.

Your personal information is utilized primarily for processing orders, managing your account, and communicating with you regarding your purchases. We may also use your information to send promotional materials, although you have the option to opt-out of such communications at any time. It is important to note that we do not sell or rent your personal information to third parties, ensuring that your data remains confidential.

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and access controls. According to the Federal Trade Commission, businesses that handle sensitive information should adopt robust security practices to mitigate the risk of data breaches. We regularly review our security protocols to ensure compliance with best practices.

In the event that we need to share your information with third-party service providers, such as shipping companies or payment processors, we ensure that they adhere to strict confidentiality agreements and only use your information for the purposes specified. This practice aligns with the General Data Protection Regulation (GDPR), which emphasizes the importance of data protection in business operations.

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us directly. We will respond to your request within a reasonable timeframe, typically within 30 days, as stipulated by data protection regulations.

Our Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we are protecting your information. The last update to this policy was made in September 2024.

If you have any questions or concerns regarding our Privacy Policy, please do not hesitate to contact us. Your trust is important to us, and we are committed to safeguarding your personal information. If you have any questions you can reach out at hello@puzzlefolk.com